We are glad to see that you are interested in our company, our products and our services and in this document we would like to provide you some highlights regarding the way we handle and protect your personal data.
Please visit this section regularly as the policy may be subject to change or update. Any significant changes to this policy will be notified.
By using this website, you agree to the collection, processing, and transfer of your data as described in this privacy policy.
In addition to this notice, please read our Terms and Conditions and Cookie Policy.
Should you need additional information on how we use your personal data, you can find our contact details on the contact page.
Who are we?
We, S.C. NEURO ENHANCEMENT S.R.L. (“Veruvis”), owners of www.veruvis.com.
Veruvis is a company that offers cognitive training services assisted by neural mapping engineering technologies through electronic interfaces, generically called Brain Map – Brain Computer Interface BM-BCI.
Brain Mapping – Brain Computer Interface (BM-BCI) is a relatively new and emerging cognitive training modality conducted through computer-assisted technologies. These technologies and practices have broad applicability, including in the learning sciences, computer games, artificial intelligence, medicine, transportation, industry, professional services, and other civilian and military fields. The principles underlying BM-BCI technologies are interdisciplinary, and involve specialists from diverse fields, including neuroscience, electronic engineering, psychology and behavioural sciences, medicine, programming and artificial intelligence, and personal development. Essentially, BM-BCI technology facilitates communication between the functioning of the human brain and various electronic devices in a non-invasive manner to facilitate various processes, which may vary depending on the needs for which it is used.
It has proven to be a real success in cases of cognitive performance enhancement for all ages, for the recovery of lost or impaired functions of patients with various neuro-motor disorders, autism, post-traumatic stress, degenerative diseases (Alzheimer’s or dementia) as well as for the development of new devices based on mental commands. For example, in the field of aviation, pilots’ orientation and commands are also based on BM-BCI technologies.
Information about Veruvis: Veruvis, is a company headquartered in St. Emil Racoviță, nr. 47A, Constanța, Jud. Constanța, ROMANIA. We are registered in the Trade Register with registration number J13/1548/2019, our unique identification code is RO40960020.
Contact details: | www.veruvis.com | office@veruvis.com | +40 725 221 222.
How do we collect your personal data?
Generally, the personal data we collect is provided by you through e-mail, on the website, social media, or during your visits to our headquarters.
We may also receive your personal data from legal persons you represent in relation to www.veruvis.com, in case you are, for example, named as a contact person or legal representative. In all cases where we receive your personal data from a legal person, we have the obligation to inform you in this regard.
Occasionally, when we are conducting a recruitment process, we may collect your data from specialized online platforms (eJobs, LinkedIn, etc.) or from the CVs you send us.
Also, when you interact with us on social networks (i.e. likes, shares, comments, reviews, etc.), we will inevitably have access to information about you, especially data that you have made public on your social media profile.
How do we use personal data?
Please find below the purposes for which we process your data, the people who have access to your data, and how we store it.
1. We collect data about you when you sign up our platform
We use these data in order to ease your access to the products available on the platform www.veruvis.com. Directly from your account you can follow the product’s condition and shopping history, making your whole shopping experience easier.
| Personal data necessary to open an account on our platform | ● Last name, first name, phone number, email address, password |
| Lawfulness of processing | We process your data pursuing our legitimate interest, namely, in order to ease your access to our products on the platform and to all the available benefits, such as: following your order, shopping history, rewarding points (art. 6/1 / f GDPR) |
| Who can we share your data with? | ● IT service providers for our company (hosting and data storage), providers to whom we outsource certain technical support services for our website or suppliers of customer relationship management systems ● Regulatory and other state authorities, if required by legal or statutory provisions. |
| How long will we store the data | We will keep your log-in data in your account as long as you will decide to keep it open for a maximum of 3 years since the last authentication. |
| Where is the data stored | The data registered through the online platform www.veruvis.com will be stored on the hosting provider’s servers, located in the European Union. The data we download locally will be stored on our secure, local and cloud servers. |
We recommend you the following features when choosing a password:
○ Include both uppercase and lowercase letters (for example a-z and A-Z).
○ Include numbers and special characters (e.g.! @ # $% ^ & * () _ + =} {: ”?> <)
○ Include at least six alphanumeric characters.
○ Do not use a word in any language, jargon, dialect, etc.
○ Do not use personal information, last name, etc.
2. We collect your data when contacting us or placing an order by phone/our website
We use your data for all activities related to the processing, transmission, delivery of orders placed by phone.
| Personal data necessary to process the order, delivery, and return | Last name, first name, phone number, email address, billing information for companies, delivery / billing address, AWB number, financial information collected for payment |
| Lawfulness of processing | We process your data in order to perform an electronic contract concluded between the parties (Art. 6 /1 /b (GDPR) |
| Who can we share your data with? | ● IT service providers for our company (hosting and data storage), providers to whom we outsource certain technical support services for our website or suppliers of customer relationship management systems ● Provider of billing and accounting services ● National Agency for Fiscal Administration ● Delivery company ● Online payment processor ● Regulatory and other state authorities, if required by legal or statutory provisions. We will only disclose your personal data to the extent that this is strictly necessary for contract development. |
| How long will we store the data | ● The data recorded when placing a telephone order, will be stored for maximum 1 year starting from the date when the order is completed ● Data entered in the financial-accounting documents (e.g. invoices, payments made by card, cash on delivery, etc.) will be stored in the archive for 5 years, starting from the end date of the financial year during which they were processed, according to the time periods set by the Accounting Law no. 82/1991 and Order 2634/2015.
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| Where is the data stored | ● Data registered through the online database will be stored on the hosting provider’s servers, located in the European Union. ● Data we download locally will be stored on our secure, local and cloud servers ● Delivery data will be stored on the online platforms of the courier companies we work with and will be subject to their retention terms. ● We will store the accounting data on our secure, local and cloud servers or in the physical archive. |
3. When you interact with us using the contact details and/or forms available on the website or on social media
If you interact with us using the contact details available on the contact page or through social networks, we will use your contact details and the data you provide us in order to handle your request.
| Personal data | Last name, first name, company name, phone number, email address, available budget, financial information, and any other data you voluntarily send us. |
| Lawfulness of processing | ● We process your data in order to answer your request before concluding a contract (Art. 6/1/b of Regulation (EU) 2016/679) ● Pursuing our legitimate interest to answer any questions, complaints, or recommendations you send us, and to improve the services and experience we offer to our customers (Art. 6/1/f of Regulation (EU) 2016/679) |
| Who can we share your data with? | ● IT service providers for our company (hosting and data storage), providers to whom we outsource certain technical support services for our website or suppliers of customer relationship management systems ● Social media platforms: Facebook, LinkedIn, Instagram, Tik Tok ● Regulatory and other state authorities, if required by legal or statutory provisions. We will only disclose your personal data to the extent that this is strictly necessary to achieve efficient communication. |
| How long will we store the data | We will store your data in our database communications for a maximum of 1 year since our last interaction. Data transmitted through social media networks will be stored by them according to their policies. |
| Where is the data stored | Data registered through the online platform www.veruvis.com will be stored on the hosting provider’s servers, located in the European Union. Data transmitted through social media networks will be stored by them according to their policies. Data we download locally will be stored on our secure, local and cloud servers. |
4. When you post a comment regarding a product/service
We encourage our customers to share their opinion about purchased products directly on the product page, considering that the respective review is intended to inform other users about the product, or about their experience on our website, with the final purpose of improving our products and services.
In order to share your opinion anonymously, you have to avoid writing your full name in the field that requires it. You can choose to write, for example, only your first name or a nickname.
| Personal data | Data you shared voluntarily: nickname/first name/second name and your review. |
| Lawfulness of processing | We process your data pursuing our legitimate interest (Art. 6/1 / f GDPR) to improve the services and the experience we offer to our customers, to evaluate our products and to offer other users the possibility to find your opinion about the product. |
| Who can we share your data with? | ● IT service providers for our company (hosting and data storage), providers to whom we outsource certain technical support services for our website or suppliers of customer relationship management systems ● Regulatory and other state authorities, if required by legal or statutory provisions. |
| How long will we store the data | We will keep your data indefinitely, as long as the product is part of our current offer. |
| Where is the data stored | Data registered through the online platform www.veruvis.com can be stored on the hosting provider’s servers, located in the European Union. Data we download locally will be stored on our secure, local and cloud servers. |
5. Commercial communications
We may send you information about the products and services we offer if you have required it (via email, contact page or by subscribing to our newsletter) or in case you are already our customer, and this information may be of particular interest to you.
In case you do not wish these types of commercial communication on your personal company e-mail address, you can provide us a generic e-mail (e.g. office@company.com) or you can ask us to unsubscribe you.
| Personal data | Last name, first name, phone number, email address. |
| Lawfulness of processing | ● We process your data in order to answer your request before concluding a contract (Art. 6/1/b of Regulation (EU) 2016/679) ● We process these data based on your consent (Art. 6/1/a of Regulation (EU) 2016/679), given for marketing communications ● We will process these data pursuing our legitimate interest in case you are our customer and we consider that the information could be of great interest to you (Art. 6/1/f of Regulation (EU) 2016/679) |
| Who can we share your data with? | ● IT service providers for our company (hosting and data storage), providers to whom we outsource certain technical support services for our website or suppliers of customer relationship management systems ● Regulatory and other state authorities, if required by legal or statutory provisions We will only disclose your personal data to the extent that this is strictly necessary to achieve an efficient communication. |
| How long will we store the data | ● We will not store communications older than 1 year since our last interaction ● In case of a subscription to the newsletter, the data processing will continue until you request to unsubscribe you ● In the case of processing conducted in our legitimate interest, when you are already our customer, we will process your data during the performance of the contract and we will continue to do so for another 3 years since the termination of the contract |
| Where data is stored | Data recorded on our online platform www.veruvis.com will be stored on the hosting provider’s servers, located in the European Union. Data we download locally will be stored on our secure, local and cloud servers. |
Important:
If you no longer wish to receive newsletters or informational materials from www.veruvis.com you have to click on the “Unsubscribe” button (or send us an email expressing your wish to unsubscribe at office@veruvis.com).
6. When you interact with social plugins
The interaction of a user with one of the social plugins on our website, provided by social networks (Like & Share from Facebook/LinkedIn, Instagram, Tik Tok), involves an exchange of data between our website and the social media platform, for which we are responsible together with the respective platform.
It is the responsibility of Veruvis and of the social network (as associated operators) to process the personal identification data shared (for example, cookie ID).
| Personal data | Name, image, any publicly accessible information in your social media profiles, or information voluntarily communicated by you. |
| Lawfulness of processing | We process the data based on your consent (Art. 6/1/a GDPR) |
| Who can we share your data with? | ● IT service providers for our company (hosting and data storage), providers to whom we outsource certain technical support services for our website or suppliers of customer relationship management systems ● Regulatory and other state authorities, if required by legal or statutory provisions or to defend our rights in court ● Social platforms, search engines (e.g. Facebook, Google) We will only disclose your personal data to the extent that this is strictly necessary to achieve efficient communication. |
| How long will we store the data | Data sent through social media plugins will be stored by them according to their policies. |
| Where is the data stored | Data recorded through the online platform www.veruvis.com will be stored on the hosting provider’s servers, located in the European Union. Data sent through social plugins will be stored by social networks according to their policies. Data we download locally will be stored on our secure, local and cloud servers. |
7. Participation in various campaigns / contests / events
Veruvis.com wishes to increase the loyalty of its customers by organising campaigns, contests, or events.
Usually, these events, depending on the particular specification of each of them, benefit from their own regulation or policy. User registration is generally done by entering a valid email address. Participants who will enjoy certain benefits after participating in these events, will be asked for additional information to take possession of the benefits.
| Personal data | Name, surname, phone number, e-mail address, city, personal number (possibly a copy of the personal ID) for those who take possession of the benefits |
| Lawfulness of processing | ● We will process data using your consent (Art. 6/1/a GDPR) for marketing communications. ● We will process the data pursuing our legitimate interest for your registration in campaigns / contests (Art. 6/1/f of Regulation (EU) 2016/679) |
| Who can we share your data with? | ● IT service providers for our company (hosting and data storage), providers to whom we outsource certain technical support services for our website or suppliers of customer relationship management systems ● Provider of billing and accounting services ● National Agency for Fiscal Administration ● Regulatory and other state authorities, if required by legal or statutory provisions. We will only disclose your personal data to the extent that this is strictly necessary to achieve efficient communication. |
| How long will we store the data | ● Data of the participants who were not winners or who did not benefit from certain benefits, will be stored for 12 months from the end of the contest / campaign / event. ● Data of the participants who received certain benefits and entered in the financial-accounting documents, will be stored in the archive for 5 years, starting from the end date of the financial year during which they were processed, according to the time periods set by the Accounting Law no. 82/1991 and Order 2634/2015. |
| Where is the data stored | Data registered through the online platform www.veruvis.com will be stored on the hosting provider’s servers, located in the European Union. Data we download locally will be stored on our secure, local and cloud servers. |
8. Enhancing an easy and pleasant navigation on our website
When you visit our website, we collect data about you through online identifiers (cookies and IP).
The website automatically collects certain information and stores it in log files.
We use this information to be able to design our website according to the needs of our users. We may also use your IP address to diagnose any malfunctions of our servers and to manage our website, analyse trends, track visitor movements, and collect general demographic information that helps us identify visitor preferences.
You can find more information about cookies, as well as how to delete cookies and deactivate their tracking system by accessing the Cookie Policy available on our website.
| Personal data | Internet Protocol (IP), computer general location, device (country level), website viewing history, timestamp, request / action |
| Lawfulness of processing | ● We use cookies pursuing our legitimate interest, in order to make your experience on our website easy and pleasant, (Art. 6/1 / f of Regulation (EU) 2016/679) ● Non-essential cookies are not used without your consent (Art. 6/1 / a of Regulation (EU) 2016/679) |
| Who can we share your data with? | ● IT service providers for our company (hosting and data storage), providers to whom we outsource certain technical support services for our website or suppliers of customer relationship management systems ● Google, Facebook, YouTube, LinkedIn, Instagram ● Regulatory and other state authorities, if required by legal or statutory provisions. |
| How long will we store the data | See our Cookie Policy |
| Where data is stored | Data is stored on servers located in the European Union (e.g. Google / Facebook servers – Ireland for third-party cookies). |
Is the data processed by www.veruvis.com safe?
We have implemented physical, electronic, and managerial security measures to protect and secure the information we collect and process.
Remember, however, that no data processing is guaranteed 100% secure!
If you suspect a breach of the confidentiality of your data, please contact us immediately at: dpo@veruvis.com.
Important: After the data retention period ends, your data will be deleted. We will continue to use this data only after its irreversible anonymization in case we believe it could help us improve the quality of our products or services.
The processing of minors’ data
Veruvis.com is not intended and does not collect through the website, knowingly, information of children under 18. In case a minor will access and use our website, we will automatically consider that he/she had the consent of his/her legal guardian. If we discover that a minor has used our website without the consent of his/her legal guardian, we will delete all the personal data related to him/her.
Your rights
As a data subject, you have specific legal rights with respect to the personal data we collect and process. Veruvis.com respects your rights and upholds your interests.
- Withdrawal of consent: If the processing is carried out based on your consent, you can always withdraw it.
- Rectification of data: If you notice that we have stored your personal data with any error, you can always request its rectification. We make reasonable efforts to keep personal data – that is used continuously and is in our possession or control – accurate, complete, current, and relevant, based on the latest available information we have.
- Restriction of processing: If you find yourself in one of the following situations, you can ask us to restrict the processing of your data:
- You contest the correctness of personal data for the period in which we must verify its accuracy;
- The processing is illegal, and you request the restriction of processing rather than deletion;
- We no longer need your personal data, but you request it to state, exercise, or defence a right; or
- You object to the processing while we verify that our legitimate reasons overtake your rights
- Access your data: You can require information about the personal data we process, including information about what categories of data, what are they used for, where we collected them, if they are not collected directly from you and to whom they were disclosed (if any). You can obtain a copy from us, free of charge, containing the personal data that we hold about you. We reserve the right to charge a reasonable fee for abusive requests.
- Data portability: Upon request, and where technically possible, we will transfer your personal data to another operator, provided that processing is necessary for the performance of a contract. Instead of receiving a copy of your personal data, you may request the transfer of your data directly to another operator specified by you.
- Right of deletion: You may obtain the deletion of your personal data if:
- data are no longer needed for purposes for which they were processed;
- you object to the further processing of personal data (see Right of Opposition below);
- personal data have been processed illegally;
- you withdraw your consent based on which the processing takes place
Unless the processing is necessary:
- to fulfil a legal obligation that requires us to process those data;
- according to the legal provisions regarding the data retention;
- to state, exercise, or defence a right in court.
- Right of opposition: You can object to the processing of personal data any time due to your special condition. In this case, we will no longer process your personal data, unless we can prove a well-founded, legitimate reason, a major interest for the process or to state, exercise, or defend a right. When you object to the processing, please specify whether you wish to delete your personal data or to restrict its processing.
- Right to file a complaint: In case of an alleged violation of the data protection legislation, you can file a complaint to the national supervisory authority for data protection:
- National Supervisory Authority for Personal Data Processing by filling out the online form available at Complaints ANSPDCP.
Remember!
Time period: We will try to answer your request within 30 days. However, the period might be extended regarding the request’s complexity.
Restricting access: In certain situations, we may not be able to grant you access to all or part of your personal data due to restrictions provided by law. If we refuse your request to access your data, we will inform you of the reason for the refusal.
Impossibility of identification: In some cases, we may not be able to identify personal data due to the lack of identification elements provided in the application you send us. In such cases, if you do not provide additional information to identify you, we will not be able to comply with your request and allow you to exercise your legal rights, as described in this section.
Exercising your legal rights: To exercise your legal rights, or should you wish any other additional information on how we use your date, please contact our Data Protection Officer, in writing at dpo@veruvis.com.
Thank you for reading our privacy notice! We would appreciate your feedback on how to improve this policy.
Last updated on 10th of April 2024.
